Puan Siti Airin Binti Abdul Ghani

 airin@umpsa.edu.my

 094315338

IJAZAH SARJANA (MASTERS DEGREE)(2003)

Tiada Bidang

Universiti Utara Malaysia


IJAZAH SARJANA MUDA (BACHELOR DEGREE)(1996)

Pengurusan Pelancongan

University Of Colorado





Biography

Airin Abdul Ghani started her academic career in 1998. Began with teaching English for Academic purpose for Matriculation programs, then taught business management and hospitality courses for the diploma programs at Kolej Shahputra Kuantan (now known as Widad University College). Currently, she is attached at the Faculty of Industrial Management, Universiti Malaysia Pahang Al-Sultan Abdullah. Her research interest focused on service management, service marketing, and organizational development.

Airin Abdul Ghani graduated in 1996 with Bachelor Science of Business Administration majoring in Tourism Management at University of Colorado at Boulder in Colorado, US. Returning home she worked in the hospitality industry. Her working experiences has been in the service sectors includes travel and tours companies, hotels and resort, fine dining restaurant and food service catering companies. She studied Diploma in Tourism Management at Universiti Technology MARA. She then further her study for Master of Business Management at Universiti Utara Malaysia, and graduated in 2003. Pursuing her Ph.D. in Strategic Marketing field of study.



Current Progress


Expertise

Service Management

Strategic Management

-

Organizational Behavior

Organisational Development

MODERATE

Tourism Management

Hospitality Management

MODERATE

Service Marketing

Marketing

MODERATE
No Code Subject
1 BPP2123 PROJECT PORTFOLIO MANAGEMENT
2 BPN2032 FUNDAMENTALS OF MARKETING
3 BPT4113 STRATEGIC MANAGEMENT
4 BPM2363 INTEGRATED PROJECT MANAGEMENT 2
5 BPF1113 PRINCIPLES OF MANAGEMENT
6 BPM2343 INTEGRATED PROJECT MANAGEMENT 1
7 BTU1123 INDUSTRIAL PSYCHOLOGY
8 BKK5183 MANAGING BUSINESS INTELLIGENCE (E)
9 BPE4813 SERVICE MARKETING
10 MKK1243 ENTREPRENEURSHIP BUSINESS PLAN
11 UGE1002 ENTREPRENEURSHIP
12 BPC1113 PRINCIPLES OF MANAGEMENT
13 BPC1133 PRINCIPLES OF MARKETING
14 MKK1183 MANAGING BUSINESS INTELLIGENCE
15 MKK1132 MARKETING INTELLIGENCE
16 BPN1013 PRINCIPLES OF MANAGEMENT
17 BPE3823 SERVICE MANAGEMENT
18 BPC3123 STRATEGIC MANAGEMENT
19 KPA1223 STRATEGIC MARKETING
20 BPP4133 STRATEGIC MANAGEMENT
No. Title Role Start Date End date Agency Grant Amount(RM) Status
1 The Effects Of Servicescape And Frontline Crew Service On Customer Loyalty: Mediated By Customer Satisfaction Leader 15-AUG-2023 14-AUG-2025 PENYELIDIKAN SAINS SOSIAL 24,900.00 On-Going
2 Lean Implementation In Public Sector: Critical Success Factors And Performance Implication Leader 01-JUN-2021 31-MAY-2023 PGRS 3,225.00 -
3 Malaysian Strategic Sectors Stock Performance, Pre And Post Dfis Establishment Leader 30-JUN-2017 29-JUN-2019 GERAN DALAM 13,000.00 -
4 Quality Certification Awareness Programme Leader 26-NOV-2016 27-NOV-2016 NBOS 10,000.00 -
5 Program Peningkatan Profesionalisme Guru-Guru Reka Bentuk Dan Teknologi (Rbt) Negeri Pahang Member 25-DEC-2023 24-DEC-2024 INOVASI SOSIAL UNIVERSITI 19,500.00 On-Going
6 Socio-Economic Analysis And Business Model Of Nano-Cellulose From Oil Palm Fiber And Its Composites For Biodegradable Food Packaging Application Member 01-JAN-2019 30-SEP-2022 TRGS 132,500.00 -
7 Interventions To Enhance Fishermen Value Chain Towards Sustainability In Kuala Pahang Member 28-JUN-2017 27-JUN-2019 FLAGSHIP 180,000.00 -
8 Measuring University-Industry Collaboration And Its Impact On Academic Staff Performance Member 15-JUN-2017 14-JUN-2019 GERAN DALAM 9,000.00 -
9 Enhancing An English Communication And Storytelling Techniques Module For Permata Negara Programme Member 25-JUN-2016 24-JUN-2018 GERAN DALAM 24,000.00 -
10 Professional Development Programme For Zon Timur And Zon Barat Preschool Educators Of Persatuan Pengasuh Negeri Pahang: Communication English And Effective Storytelling Techniques Member 15-SEP-2015 14-MAR-2018 KNOWLEDGE TRANSFER PROGRAMME (KTP) 131,698.13 -
11 Sustainable Entrepreneurship (Se) And Business Performance In Malaysia Halal Food Industry Using 3ps (Sustainability Model) Member 25-OCT-2014 24-OCT-2016 GERAN DALAM 14,000.00 -
12 Program Peningkatan Pengetahuan Dan Kemahiran Pengurusan Organisasi Dan Pembangunan Modal Insan Belia Persatuan Sinar Baru Bukit Kening, Kampung Rancangan Perumahan Selepas Banjir (Rpsb) Bukit Kening, Chenor, Maran, Pahang Member 15-FEB-2014 14-FEB-2016 KNOWLEDGE TRANSFER PROGRAMME (KTP) 158,041.16 -
13 Development Of Ecosystem In Teaching Style And Curriculum Of Entrepreneurship Education Member 01-NOV-2013 30-APR-2016 GERAN DALAM 14,750.00 -
14 Kajian Impak Rancangan Tempatan Daerah (Rtd) Pekan Member 21-OCT-2013 20-FEB-2014 AGENSI 30,000.00 -
15 A Study Of The Management System In The Financial Sector By Utilising The Service Science, Mangement And Engineering (Ssme) Concept Member 01-MAY-2009 30-APR-2011 GERAN DALAM 40,000.00 -
16 A Study Of The Management System In The Healthcare Sector By Utilising The Service Science, Mangement And Engineering (Ssme) Concept Member 01-MAY-2009 30-APR-2012 GERAN DALAM 40,000.00 -
17 Training Needs Analysis (Tna) Of Service Management Requirements In Malaysian Industries - In Search Of The Right Service Managr Job Qualification And Excellent Work Criteria Member 01-MAY-2009 31-DEC-2011 GERAN DALAM 40,000.00 -
18 Maintaining And Sustaining Task Performance Using Strategic Thinking In Process Orientation Member 01-MAY-2009 31-DEC-2010 GERAN DALAM 18,000.00 -
19 Development Of English For Academic Purpose (Eap) Proposal Writing Course For Engineering Students Member 01-AUG-2008 31-JUL-2009 GERAN DALAM 3,500.00 -
20 Vendors Development In An Automotive Industry : Designing A Training Module To Enhance Supply Management Chain Practice Member 04-JAN-2007 30-MAR-2008 GERAN DALAM 10,633.00 -
No Project Customer Start Date End Date Project Amount (RM)
No Type Name Registration No File Date
No Description

* Data sehingga 11 April 2019

No Professional Bodies (Association/Other Association) Start Date End Date Level